Customer Service Outsourcing

The most important asset of your business is the customer and providing a top-notch, memorable experience is key to finding success. Whether it’s through eCommerce, direct-to-consumer/retail sales, or subscription-based marketing, providing the best customer service is not an easy task, especially when you are just getting going and or you don’t have a dedicated team to manage these vital tasks. With our years of experience in retail environments, managing clubs, and actual and virtual customer service, we can help take these tasks from daunting to duck soup.


    Services Offered:

      • CRM Analysis and Solutions

      • Customer Journey Mapping

      • Customer Relationship Training
      • Remote Customer Management

      • Retail Sales Optimization

      • Subscription-Based Marketing Programs

    "I have the highest level of praise and respect for Jay and the Tin Sheets team after contracting with them for our wine business. They approach each challenge with a positive professional attitude and their extraordinary work performance consistently delivers results. Because of their extensive experience and relationships I was most impressed with the added value they bring outside of specific assigned tasks. Truly a value add to your team!"

    Eric Malinski, Piattelli Vineyards